Contents of the MIT Process Handbook
A detailed description of the contents is part of our
book and can be found in the chapter "What Is In the Process Handbook?"
The MIT Process Handbook currently has
over 5000 other process entries. Many of these entries are
indexed via the business links on the directory page. Others are part of the
classification framework used in the repository.
In addition to the framework and the content about Business, the Repository
also includes selected case examples and models from a variety of other
areas of business:
Alternative business models
The repository includes several alternative models
that cover all (or most) of what goes on in a business:
APQC Process Classification Framework
(PCF). Developed by APQC and member companies is intended as an open standard to
facilitate process management and benchmarking regardless of industry, size, or
geography. The PCF organizes operating and management processes into
12 enterprise-level categories, 62 process groups and over 1500
processes and associated activities. The PCF and associated measures
and benchmark surveys are available for download at no charge at
www.apqc.org. We have entered the first three levels
of the framework. These activities are all cross-referenced to subactivities of ‘Produce
as a business’ or its specializations.
Supply Chain Operations
Reference (SCOR) model. The Supply Chain Council, a trade association
of over 400 companies interested in supply chain management (see www.supply-chain.org),
developed this model. The SCOR model contains standard process definitions,
standard terminology, standard metrics, supply-chain best practices, and
references to enabling information technology. The full version is available
only to members of the Supply Chain Council at their site.
Lean Enterprise Manufacturing
model. This view has a structure of 'enabling practices' which help
to promote lean processes. It was developed by the Lean Aircraft Initiative
consortium led by MIT.
for Quality Management (EFQM) model. This view was developed to assess
an organization's progress along a path to excellence. The model is split
into 5 'enablers' (leadership, people management, policy and strategy,
resources and processes) and 4 'results' (people satisfaction, customer
satisfaction, impact on society and business results).
The following two textbooks have been used extensively
in the area of marketing and design respectively:
In addition to the generic entries listed above,
there are entries from a variety of case studies or other research sources.
Examples include innovative ways to do hiring.